Archive for the ‘Service Standards’ Category

On Board Diagnostics For Jersey Shore Motorists

Wednesday, May 16th, 2012


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Some Jersey Shore motorists are confused by Doc’s Auto Repairs charges for diagnostic services for a vehicle repair. Many services at Doc’s Auto Repairs and other Jersey Shore automotive repair shops include diagnostic fees.

When you take your laptop into a Lock Haven computer repair shop for a problem you’ll likely have to leave a deposit for diagnostics. When we visit our Jersey Shore doctor for a medical problem, we’re paying him to diagnose our ailment and of course for the tests that go along with it.

On Board Diagnostics For Jersey Shore Motorists

So receiving a diagnostic charge at Doc’s Auto Repairs for a tricky automotive problem shouldn’t be a surprise. In the Lock Haven area, automotive diagnostics can cover quite a range. If you hear a noise in your suv brakes when you slow down in rush-hour traffic on a busy Pennsylvania expressway, you pull off the next off-ramp and take a quick visual check. That is usually enough to know what needs to be done. If you’re having an intermittent problem with your suv engine, Doc’s Auto Repairs diagnosis may be much more involved.

Much of the Lock Haven public’s confusion comes when the problem involves the check engine light. The check engine light comes on when the engine management computer has sensed a problem.

There’s a common misconception among Jersey Shore, Antes Fort, and Williamsport drivers that the trouble code tells the Doc’s Auto Repairs technician exactly what’s wrong. Why then is there a diagnostic charge, the scanner just gave the diagnosis?

Reality is more involved than that. The computer monitors many sensors throughout the vehicle. When one of these sensors has a reading that’s out of parameters, the computer will record a trouble code and turn on the check engine light.

The suv computer’s trouble code just tells the Doc’s Auto Repairs technician what engine parameter is out of range – not what’s causing it. The technician needs to determine the underlying problem that’s causing the symptom.

There are many problems that could cause a troublesome sensor reading for Doc’s Auto Repairs Jersey Shore customers. The Doc’s Auto Repairs technician makes a list of the most likely causes and begins tracking down the source of the problem.

Lock Haven service centers subscribe to databases that document possible causes for a given trouble code. They outline procedures for confirming a diagnosis and provide the documented fix. These databases are specific to each vehicle and engine combination.

Some diagnoses are quick and easy. Others are more involved and difficult. Of course Doc’s Auto Repairs wants to figure out what’s wrong with your suv and get you back on the road as quickly as possible.

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On Board Diagnostics For Your suv

Thursday, September 22nd, 2011

Make an appointment with Doc’s Auto Repairs to have your on board diagnostics analyzed.
1632 So. State Rte 44 Hwy.
Jersey Shore, Pennsylvania 17740
570-865-6362

Today we’re going to talk about on-board diagnostics and the questions we hear from folks around Jersey Shore Pennsylvania who need answers about diagnostic services. They want to know what diagnostics are, what’s involved and what the benefits are. They really want to understand the value of diagnostic scans by a trained technician in Jersey Shore Pennsylvania.

These are valid concerns. If you don’t understand something it’s really hard to know its value. Let’s start with some history.

Since 1996, all cars and light trucks in Jersey Shore Pennsylvania have been required to use a standardized diagnostic system to help repair technicians determine what’s wrong with your vehicle. The diagnostic system works with the vehicle’s Engine Control Module – the computer that controls many engine functions.

The computer monitors dozens of components and processes. Depending on what the sensors read, the computer will make adjustments to compensate for conditions and minor problems. When there is a condition that it can’t adjust for, the computer will turn on the check engine light.

It is also called the ‘service engine soon’ light on some vehicles. The warning light signals you to get into your Jersey Shore Pennsylvania service center so that the trouble code can be read and the problem can be fixed. Your service center will have a scan tool and powerful software that will help the technician diagnose the problem.

If you’ve searched for check engine light on the internet, you may have seen that you can buy an inexpensive scanner or go to an auto parts store to have the trouble code read to tell you exactly what’s wrong.

That’s a common myth. The code itself doesn’t tell you what’s broken. It starts you looking in the right place. It tells you what engine parameter is out of range – but it won’t tell you what’s wrong or how to fix it.

Let’s say you think your daughter has a fever. You take her temperature and it reads one 102 degrees. You’ve confirmed a fever, but you don’t know what’s causing it. Is it a 24 hour flu, an infection, appendicitis or leukemia? A fever is a symptom of all of these medical problems, but it takes a skilled physician’s examination and additional diagnostic tests to find out what is actually causing the fever.

An example of a trouble code could be: P0133, which reads ‘Bank 1 sensor 1 circuit slow response’. This means that the front oxygen sensor has a slow response time to changes in the air-fuel mix. If that’s all you knew about cars, you would think your oxygen sensor was broken and would replace it. Now, it could be the oxygen sensor – but it could also be a bad or contaminated airflow sensor, exhaust leak, electrical problem, an intake manifold leak or any of a number of other things.

You can imagine a lot of oxygen sensors have been replaced because of that code. So the on-board diagnostics point the way to where the trouble lies, but it takes some skill and high-tech equipment to actually pinpoint the problem. The cheap scan tools that a consumer can buy do not have the ability to retrieve some of the operating history that’s stored in the engine control computer. That history’s very helpful in diagnosing the problem. Service centers like Doc’s Auto Repairs invest a lot of money in high-end diagnostic tools to help solve the mystery and get you back on the road as soon as possible without replacing a lot of parts that don’t need replacing.

So, on-board diagnostics provide a powerful starting place for a highly-trained, well-equipped technician to get to the bottom of your problem. When your check engine light comes on, get it checked at Doc’s Auto Repairs. If the light burns steady – don’t panic. Get in to Doc’s Auto Repairs soon to have the engine scanned. A flashing check engine light means that there is a severe engine problem. Get in as soon as you can – waiting too long can lead to very expensive damage.

And try to not drive at high speed or tow or haul heavy loads with a flashing check engine light.

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Handling Distractions While Driving Around Lock Haven

Tuesday, July 26th, 2011

We’ve all seen people do crazy things while driving to or from Lock Haven. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. All of these are an accident waiting to happen.

The truth is everyone in Lock Haven Pennsylvania is distracted when we drive. Traffic, road construction and other things outside the car are beyond our control. But the distractions inside our car are things we can often control.

Here’s some things that’ll give you more control in your car, and help keep your attention on the roads around Lock Haven Pennsylvania.

  • Drivers who are 16 to 20 years old tend to be more distracted by the radio, CD or MP3 player.
  • Drivers who are 20 to 29 are more distracted by passengers in the car, including small children.
  • And those over age 65 tend to be more distracted by objects or events that are outside of the vehicle.

Other factors like fatigue, stress and lack of sleep make it harder to pay attention to driving – no matter what age we are. People are also distracted by thinking about relationships, family issues, money and bills. So what can we do to manage these distractions? Well, the first thing is to eliminate as many as we can.

When you get in your car, make sure you’re belted in; that the seats, steering wheel and mirrors are adjusted; and your radio or CD player is ready.

Secure any loose objects in the car that can fall on the floor and interfere with your driving.

If you have a drink, make sure it’s spill-proof and put in a cup holder. Pets should also be contained.

If you’re riding with kids, make sure they’re wearing seat belts or secured in safety seats. You may want to give em some distractions to keep them quiet and sitting in their seats. Don’t get involved in their arguments while you’re driving. Pull over if you need to find a toy or break up a fight.

If you eat while driving, keep it to simple finger foods that aren’t messy.

Learning your car’s controls before you drive is another way to improve your safety. Know how to work the radio by touch. The same goes for heating and air conditioning controls.

If you have to use a cell phone, a hands-free system is best. But remember, the biggest cell phone distraction isn’t the phone itself – it’s the conversation. Keep conversations brief and light, or pull over if you can. Your reaction time is much slower when talking and driving, so allow more space between you and the car ahead of you. Know your local laws – it may be illegal to be on the phone or text in the Lock Haven Pennsylvania area.

And if you really think you have to shave, change your clothes or put on make-up while driving – you’re wrong. Just start getting ready earlier so you have enough time to finish those things before you drive into Lock Haven Pennsylvania.

Doc’s Auto Repairs
1632 So. State Rte 44 Hwy.
Jersey Shore, Pennsylvania 17740
570-865-6362

Remember, driving is probably the most dangerous thing you’ll do all day – so don’t make it any worse. Use these tips to keep you and your loved ones safer behind the wheel.

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